Computer Support Category
Monday April 8th, 2013
If you have a Facebook account? Well most of us do so these tips should be useful.
Sometimes there are strange messages in your inbox or on your wall. You only need to press like on these and they can be spread over Facebook like fire. There are also friend requests from people that simply do not exist. Facebook can be a crazy place and you need to know how to protect your account.
Maintain Your Password
Firstly you need to create a unique and difficult password for you to login to Facebook. That is the first step to being secure. The next step is to never share your password with anyone. And lastly you should change your password every so often, but still making it very difficult by using a combination of upper case, lowercase, and numbers.
Be Aware Of E-Mail Security
When your Facebook account gets hacked, it is not always through Facebook. Most of the time it is through your e-mail, where there is an insecure pass word or some kind of access to hackers. If someone can hack into your e-mail account, they can easily reset passwords and gain access to any online accounts that you have. This is extremely important and people often neglect this fact.
You can also protect accounts with multiple layers of emails accounts. Each email address should represent its own job to do. That way you you are not handing out e-mail addresses to friends that are connected to important accounts.
Protect Your Computer First
People often blame Facebook when their account gets hacked. But sometimes it is because they have not got their own protection on the computer they are using. It is very important to protect your computer as this is the gateway to all of your activities online and off-line. It is access to all of your friends on Facebook, your e-mails that come to your computer, your personal pictures, and more.
Facebook account protection starts at home or on the device that you use to access Facebook. There is some great software out there that will protect your computer and ensure you have a safe browsing device. You can get a free scan for your computer from PCMatic, the highly awarded all in one software.
Be Careful When Staying Logged In
I had a friend visit me one day and she was using my computer and was logged in to my Facebook account. I asked her how she got in there and she said she just pressed enter. That was because my password and e-mail were already entered in by default.
This is something that you have to watch. I like to personally go to my computer and quickly login to Facebook, but definitely not when other people can do it as well.
If you do not want to stay logged in, especially if you are on a public computer, always un-tick the box below to sign up area.
Also do not forget to actually log out of your Facebook account. This is because people can still just hop on your computer and browse through your account as you are already logged in.
Monitor Logins for Facebook Account Protection
If you enable login notifications then you will know when someone has logged in to your Facebook account. This is a pretty simple concept and you can get the details sent to your mobile phone or your e-mail address.
To enable login notifications see the following instructions:
Go to the top right corner of your Facebook page and click on the little cog icon.
This will bring down your main menu. Choose account settings from this menu.
Click on login notifications.
Put a tick in the box next to the type of alerts you’d like to receive.
Now press save your changes.
Watch What You Click On
Have you seen those links on Facebook that says something other than “like all share”? If you see something different like “Change the Skin of Facebook Profile” or to “View who visited Your Profile”, they are fake! You should never click on these types of links or anything that looks different from the usual links under a Facebook post.
I know a friend that clicked on a funny looking link and pornographic material was posted all over his account and even sent messages to his friends. This was just from clicking on the wrong link and he was very embarrassed.
Sunday February 10th, 2013
The auto-correct feature can sometimes get on your nerves, but there are other times when it very useful. If you type a lot, you’ll no doubt need to use the apostrophe , especially when you are typing in a contraction like “can’t” or “won’t”.
But did you know you can skip the apostrophe? a good alternative is using the auto-correct to change “cant” to “can’t” and “wont” to “won’t”. Just try it out.
Sunday February 10th, 2013
Regular updates for hardware and software are sent to your computer via internet every week or so. Don’t put these off. It’s like going to a doctor or mechanic—as soon as you see that something is wrong, take care of it. By updating your computer, this protects your computer and keeps it as up to date as any other machine out there.
Monday December 31st, 2012
You will have noticed how your desktop is cluttered with individual files of all those different tasks you are working on? This really slows your computer down. If you create a folder and put those documents in the new folder, you will see your computer runs faster almost immediately, it also helps you to know where all of your documents are making it easy for you to back everything up at once.
Sunday December 23rd, 2012
Microsoft Word by default gives all your documents rather wide margins. You can make those smaller if you want your document to make better use of the page area, but remember, most printers can’t print to the edges of the paper but here’s a way to find out
For Word 2010/2007, select the Page Layout tab on the Ribbon, click the Margins button and choose Custom Margins.
For Word 2003/2002 chose File > Page Setup. This is where you can set the widths of the left, right, top and bottom margins,
And now the Solution: set each of them to Zero and then click OK. your printer probably won’t cope with having no margins at all, and Word certainly knows it can’t, look for the message asking what should be done about it.
Click Fix and Word will adjust those margins to the minimum widths supported by your printer. You can make any of these larger if you want to (obviously there’s no point in trying to make any smaller!) and then click OK again to put those new margins into effect.
Sunday October 28th, 2012

It is now available in a computer shops or an online , you’ll see the brightly-coloured boxes offering Windows 8 in three versions:
• Windows 8: the ‘basic’ edition – if you want Windows 8, this is the edition you’ll choose.
• Windows 8 Pro: this variety, this adds a few options slanted at professional and business users.
• Windows 8 Pro Pack: something most people won’t want This gives you a product key (no disk) to upgrade from the basic Windows 8 to Windows 8 Pro.
Instead of buying Windows 8 in a box, you can visit the Microsoft website and purchase a licence there. Using this method a small setup program is downloaded to your PC which then handles the task of downloading and installing Windows 8.
You can now buy the first Windows 8-based computers you’ll find an extensive choice of desktop, notebook, tablet PCs already, with many more appearing before Christmas.
The choice PC owner’s have to make is whether they want to use it, either by upgrading their existing PC or by buying a new computer of some description.
Those Windows XP users have an aging operating system that will cease to receive updates in about 18 months’ time, and for that reason they should think of upgrading to something newer, better and hugely more secure. Windows Vista users have something that’s effectively not a great operating system though, an upgrade to Windows 8 will involve having to reinstall all the programs you use afterwards, which can be a bit of an ordeal.
Windows 7 users, an upgrade to Windows 8 should be plain sailing, but it appears they will benefit least from the upgrade.
Of course, we’ll start to find out what the computing world thinks of Windows 8. There will be lots of comments and opinions. There of course is that option which many people use to wait until after the first maintenance update and there is nothing wrong with that approach.
You can of course walk into a computer store and try it out for yourself, which is not a bad idea especially with the pricing in the first few months.
Friday October 12th, 2012
If your name doesn’t appear in the ‘From’ section, only your email address. Here’s how you can change it.
In fact, if you’d set up your email account manually in your email program, you’d have been prompted to enter your name, and (assuming you did) your email program would be showing that name on all the messages you send. However, if you used an automatic method of setting up your account – such as your ISP may have sent you a CD, which may have created the basic settings for your account without asking your name.
You can easily add your name to your account’s settings or changing it is quick and simple.:
For Outlook Express users (Windows XP) and Windows Mail (Windows Vista): go to Tools > Accounts and double-click your email account on the list. In the dialog box, type your name in the box labelled Name and click OK.
Windows Live Mail: in the left pane of the window, right-click the name of your email account (may be shown as your email address) and appears in large blue letters. Choose Properties, and then type in your name in the box labelled Name and click OK.
Saturday October 6th, 2012
If you are not satisfied with the app try this as a fix:
Launch Safari and go to google.com, give it a couple of taps and you will be offered an iPhone app and a request to “tap here to place the app on your home screen”
Try this it works and I am sure Apple will be making some improvements in the short term
Wednesday October 3rd, 2012
1. Passcode Denied… DELETE ALL!
If you’re carrying around sensitive data, you can now enable a feature that’ll erase all the data on the device if someone inputs the incorrect passcode 10 times. Navigate to Settings > General > Passcode Lock > Erase Data.
2. Orientation Lock or Mute?
The internet got mightily upset when Orientation Lock was replaced with Mute on the iPad during the last iOS update. Apple listened, and now you can head to Settings > General to choose between Lock Rotation and Mute.
3. Create folders
To create a folder all you need to do is tap and hold on to an app until they all start to jiggle, then drag the app over another icon and release.
Your iPad will create a folder with both the apps in. The folder will be named according to the category of the apps it contains, but you can rename it as you like.
4. Access all running apps
Double-clicking the Home button shows you all the apps that are running on your iPad in a bar along the bottom of the screen. To switch to a running app just tap on it here in this bar. Just swipe the screen downwards to remove this bar.
5. Stop asking to join Wi-Fi networks
If you’re fed up of getting messages asking if you’d like to join this or that Wi- Fi network all the time then head to Settings, Wi-Fi and turn off Ask to Join Networks. You can still join any network that will have you from this same screen, it just won’t constantly ask you when the opportunity arises.
6. Home Sharing
First, turn on Home Sharing in iTunes (Advanced menu) and on your iPad (Settings > Music/Video and enter your Apple ID). Next, launch the Music or Video app on your iPad. In the Music app, tap the “More” button at the bottom, find the little house with “Shared” next to it. Tap on that and then on one of the Shared Libraries. It might take a few seconds to update, but then you can listen to all of that Library’s media on your iPad. For video, tap the Shared tab at the top of the screen.
7. Control iPad notifications
By going to Settings > Notifications, you can decide which apps can pop up alerts, which have notifications at the top of the screen, and which appear in Notification Centre (center). This means you can make sure that noisy apps don’t clog things up for you, and you notice the important things.
7. Go VPN
The iPad supports a VPN connection. To configure it, go to Settings, then General > Network. Select the VPN and move the slider to On, then add a VPN configuration with your server and account details.
9. Turn battery percentage off
Do you find the battery charge percentage distracting? The good news is you can turn it off very easily. Go to Settings, General, Usage and you can turn it off here.
10. Quick volume mute
When the iPad first launched, there was no dedicated mute button anywhere on the device. However, with newer versions has given you the choice of using the lock switch to mute the sound or lock the iPad’s orientation. Either way, a good tip for quickly muting your iPad is to press and hold the Volume-down button.
Monday October 1st, 2012
Data analysis and diagrams – Microsoft Excel and Visio
With Microsoft Excel, you can store, filter, and sort data in a tabular format called a spread sheet from where it can be used in many other ways and applications.
Once data has been captured in a Excel spread sheet, it supports the ability to produce charts and graphs based on that data. Some of the more common use of spread sheets in business include generating budgets and forecasts, documenting a roles and responsibilities matrix for the members of a team, or illustrating a business trend in graphical form.
Visio allows users to create business process flow diagrams such as organization charts or wireframes for website design, among other diagramming uses.